Briefly, what is BCS Connect again? Well, one user-friendly and convenient communication platform with features that just make your workday a whole lot easier.
1. Personal and nearby
The contact with BCS Connect is personal. We are located in Amsterdam and are always there for you, with an enthusiastic in-house team of designers and developers. An experienced supervisor helps you during implementation. The focus is on user activation rather than technology. Our implementation approach has proven successful with more than 100 customers! And of course we keep in close contact after your BCS Connect goes live.
2. Updates every four weeks, free of charge
The BCS Connect roadmap is created based on customer feedback, market developments and our own philosophy. BCS Connect has no version control; everyone always has the latest BCS Connect. This way, you always have the latest updates and benefit immediately!
3. Compleet en laagdrempelig
BCS Connect has all the necessary functions for communication (e.g. smart search function, group collaboration, documents and chat) but it is also expandable. If you want to log in via Single Sign-On, we'll take care of that. Need a link to Office 365 - consider it done.
Despite all these integrations and links, BCS Connect is very accessible, and easy to use. All your colleagues will master it in no time: from CEO to receptionist, in the office or on the construction site.
4. Mix of relevant communication
Your homepage contains updates from channels (for organisation-wide information) and groups of which you are a member. You choose how your homepage looks: go for the timeline view, where all updates are listed below each other in chronological order, or the block view, where all updates are grouped by group or channel. You can switch views at any time.
You simply create your own group on BCS Connect and then choose what kind of group it will be (for example, a project or department), whether the group is open, closed or hidden, and what features are relevant. For example, you can turn a group into a micro site with all the trimmings (such as applications and documents) or just group purely for chatting.
As a platform admin on BCS Connect, you can highlight posts, so that important news gets the attention it deserves. As a group administrator, you also get this option, but only for posts within your own group(s).
In addition, you can easily chat with colleagues, both 1-on-1 and in groups.
In this way, BCS Connect very smoothly mixes top-down, bottom-up and horizontal communication. So your BCS Connect is always 100% relevant.
5. Powerful search and filter options
Within BCS Connect you can find all the information, knowledge and updates you need in no time. BCS Connect searches everything full-text and provides a structured and personalized overview of the results. Within the different parts of BCS Connect you can also filter using the taxonomy. For example, within documents you can easily filter by type 'manual' or by department 'Finance', or within profiles by particular areas of expertise.
6. Personalised notifications - against overload
On BCS Connect, each user sets which notifications they receive via the app (push notifications) or by email. However, as a platform admin, you always have the option of sending push or email notifications about important updates, regardless of a user's personal settings. Useful for really important issues or in case of emergency.
7. Rich directory
The fields in every profile on BCS Connect are customisable, so that the profiles completely fit your organisation. Each profile contains basic information along with the user's groups, latest posts and recent documents. Of course, others can only see the information for which they have permission - so not just anyone can see hidden groups and their content.
8. Interactive onboarding
We personalise our onboarding for your organisation. Therefore, the BCS Connect onboarding always fits seamlessly with the organisational goal. On your first visit to BCS Connect, you get a warm welcome, information about the purpose of the platform and immediately the opportunity to join groups and complete your profile. Talk about a flying start!
9. App for Android and iOS (en desktop!)
And of course there is a complete and super fast native BCS Connect app. It gives you access to your own BCS Connect anytime and anywhere. The mobile app is available for Android and iOS, and we also have a desktop app for Windows and Mac. What more could you want..?