Evaluate your internal communication with a Smart Conversation

You know how many employees regularly log into your Internal Communications platform and how many regularly contribute posts. But do you know why that is?

What do your employees think about the quality of your internal communications? Why don't they log in more often? Does the way and frequency with which you post actually fit their needs?

To answer these questions (and many more), there is now the BCS Engager Internal Communication Evaluator.

Interactive method

Using the BCS Internal Communication Evaluator, you get feedback from everyone in an innovative way. Rather than using a one-size-fits-all traditional survey, it initiates an individual interactive digital conversation. Which is personalised for each employee.

In this way you get to the heart of what employees really need and want. Thanks to intelligent algorithms and thorough data analysis, you gain clear and objective insights.

Personal conversations about topics that matter

By means of the results of all these personal conversations, you'll discover which elements of your internal communications really matter.

For example, employees can express their opinions about the way you communicate, the effort they should put in, the content of the communication... you name it.

Fact-based employee persona's

Our smart algorithms summarise all the results into single Personas. A Persona shows at a glance which types of employees have which needs. Not only does this increase your insight into the composition of your population, at organizational and departmental level.

You can also implement customized improvements that seamlessly match the needs of different teams. This makes your Internal Communication more effective and relevant.

Easy to use

Getting started with the BCS Internal Communication Evaluator is very easy. We have already set up a sample conversation in your BCS Connect environment. You can start that conversation, but you can also adapt it to your own needs and add your own topics.

Your employees can do the evaluation both via their mobile and/or desktop. And we are happy to help you interpret and understand your results, and in implementing improvement actions.

Repeat your evaluation

Of course, you can do the evaluation more often. Tgis way you can have smart follow-up conversations and test the effect of the improvements you've made. By regularly evaluating your internal communication, you improve it in a smart interactive way.

And as a bonus, it will be better suited to what your employees really need. Which in turn increases your employees' motivation and commitment.